Returns and Exchanges
You can return or exchange your item by mail or at any of our retail locations, regardless of whether you made your purchase online, by phone or in a Tacoma Screw Products store. If you need to return by mail please call our customer service center and speak with one of our representatives. Please note that unless the product(s) you received was the result of an error on the part of Tacoma Screw Products, Inc. you are responsible for the return shipping charges. You can return products to any of our branch store locations at no charge.
Every item you purchase at Tacoma Screw Products, Inc. is 100% satisfaction guaranteed.
Returns and Exchanges by Mail
Please call 1 800 562-8192 to start the return process.
Please include a copy of your receipt, invoice or packing list, or if you no longer have one of these, a letter with the following information:
• Account number (if applicable)
• Order number
• Phone number
• E-mail address
• When, where and by whom the purchase was made
• Reason for the return
• Purchase price of the item(s)
• Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.
Insure the package for your protection and return to:
Tacoma Screw Returns Dept.
2001 Center Street
Tacoma WA 98409