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1-800-562-8192Mon-Fri 7am-5pm PST
  • PRODUCTSPRODUCTS
    • Abrasives
    • Adhesives / Sealants / Tape
    • Assortments
    • Bearings
    • Building / Ground Maintenance
    • Chemicals / Paints
    • Construction Supplies
    • Cutting Tools / Metalworking / Fabrication
    • Electrical
    • Fasteners
    • Fittings / Hose
    • Fleet / Vehicle Maintenance
    • Grease / Lubrication
    • Janitorial
    • Lifting / Rigging
    • Material Handling / Storage
    • Safety
    • Soldering / Welding
    • Springs
    • Tools / Equipment
    • SEE ALL CATEGORIES
    • NEW PRODUCTS
  • SERVICES
    • Machine Shop
    • On-Site Services
    • Erosion Control / Wastewater / Spill Containment
  • LOCATIONS
  • MONTHLY SPECIALS
  • CLEARANCE
  • NEW PRODUCTS
  • QUICK ORDER
  • CUSTOMER SERVICE
    • Contact Us
    • Request a Catalog
    • Find a Local Store
    • Shipping Information
    • Careers
    • Forms
    • Holiday Schedule
    • SDS Items
    • Tacoma Screw Blog
    • Tacoma Screw Corporate Flag
    • Returns & Exchanges
  • COVID-19 PREPAREDNESS
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Have Questions? Contact Us

Tacoma Screw Products, Inc.
2001 Center Street
Tacoma, WA 98409-7895 U.S.A

Toll Free 1 800 562-8192

E-mail: info@tacomascrew.com

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Returns and Exchanges

* Until further notice we will not be accepting returns on PPE (examples: masks, gloves, face shields, respirators and all other PPE), Paper Products, Cleaners and Disinfectants.  

Every item you purchase at Tacoma Screw Products, Inc. is 100% satisfaction guaranteed.

You can return or exchange your item by mail or at any of our retail locations, regardless of whether you made your purchase online, by phone or in a Tacoma Screw Products store. If you need to return by mail please call our customer service center and speak with one of our representatives. Please note that unless the product(s) you received was the result of an error on the part of Tacoma Screw Products, Inc. you are responsible for the return shipping charges. You can return products to any of our branch store locations at no charge.
 

Returns and Exchanges by Mail
 
Please call 1 800 562-8192 to start the return process.
 
Please include a copy of your receipt, invoice or packing list, or if you no longer have one of these, a letter with the following information:
 
 
• Name
• Account number (if applicable)
• Order number
• Address
• Phone number
• E-mail address
• When, where and by whom the purchase was made
• Reason for the return
• Purchase price of the item(s)
• Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.
  Insure the package for your protection and return to:

 
 
(Via UPS)
Tacoma Screw Returns Dept. 
2001 Center Street
Tacoma WA 98409

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